When it comes to keeping their operation as efficient as possible, Woodfords Family Services relies on Gilchrist Scott.

Pete Plummer, Chief Operating Officer of Woodfords, a nonprofit organization committed to the support and inclusion of individuals with special needs and their families in Maine, said he recognizes Gilchrist Scott as experts in Great Plains accounting software.

"I feel comfortable knowing that if there is something we can't figure out, we have a partner to call for
help," Pete said. "We only spend so much time trying to figure something out, then we call them to get
us through it so we stay efficient."

The information generated through Great Plains is used at Woodfords in payroll and payroll reporting,
financial statements and accounting, and accounts payable. The organization pays their bills and also
completes a significant part of their human resources work through the system.

"Having Gilchrist Scott support us in Great Plains has made our finance department much more
efficient," Pete added. "They have helped us evolve to a place where we are able to track data and
produce financial statements. We are doing more with less staff, and we've been able to grow."

In addition to results you can measure, Pete said Gilchrist Scott has developed a strong relationship
with Woodfords during the six years they've worked together.

"They want to know how we're doing, so I've chatted with them about our struggles - for
example, how we can only afford so much so we want to be able to maximize our purchase," Pete
explained. "Gilchrist Scott figures out what will work and gives us the best price they can. They really
understand our business."

They have also consulted with Woodfords regarding new software purchases, in which Gilchrist Scott
checks the compatibility of the software in question with Great Plains. The company also works with
Woodfords' staff on training; showing them the highlights and explaining what can be accomplished
with the software.

But their history of being a partner with an excellent service record may be what matters most to
Woodfords.

"The knowledge they have of our system right now is key. If we didn't have them, that would have to
start over from scratch," Pete said. "And they're just a phone call away. There's a level of comfort with
knowing if we can't do it, they can help us."

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