Professional Services Offered by Gilchrist Scott

We Do Not Want to Be Your Vendor - We Want to Be Your Partner

Committed to long term relationships, we maintain a firm understanding of our customer's business, and we have a solid commitment to supporting their organization in a way that makes the most sense for them.

The services we offer:

• Implementation
• Upgrade / Migration Services
• Business Consulting
• Support
• Training
• Customization / Development

Implementation

Applying software and technology to business needs is the foundation of our service offerings. Managing an organization requires business, financial, reporting and security practices that can be complex and unique. Our consistent methodology and experience allow us to concentrate on the uniqueness of every client's business situation.

Upgrade/Migration Services

Whether we assist your IT staff with Migrations and Upgrades, or we provide the service in total, we are available to help keep your systems current so that you can take full advantage of your investment.

Business Consulting

Understanding the technology landscape and the critical business issues at hand are the key components of recommending a solution. Our recommendations are based on industry solutions with an eye toward competitive advantage, long term strategies, and an understanding of the resource constraints.

Support

You need a partner who can respond quickly. Our customers benefit from our ability to handle their needs directly. We offer onsite, phone, email, and online support. With today's technology, we can respond anywhere, anytime.

Training

Proper training on your accounting and business software package is crucial. It always surprises us when we hear about companies that provide "out of the box" training - scripted, reusable training, the same training they provide to every customer for new implementations. Our philosophy is a bit different - we believe that you need training that is tailored to your needs, that is specific to what you do. Our approach is very hands-on and personal. We take the time to learn your business and then provide training on accounting and business processes that apply to you.

In addition to training for new implementations, we provide update or refresher training for new versions or functionalities within Dynamics GP as well as training for new hires or new responsibilities. For general training needs, we offer:

• Individual training
• Group training
• Webinars
• eCourses
• Training Manuals
• Process Documentation

Customization/Development

The key to a successful solution is often predicated on integrating a diverse set of business and operational applications and creating a user interface that simplifies daily tasks. When "out of the box" functionality is not enough, we can help you select the right tools for the job, and provide turnkey development solutions.

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