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New Users and Dynamics GP

Friday, June 17th, 2011

While brainstorming about an interesting topic for my next Gilchrist Scott blog post, I got a call about setting up new users.  Seemed very straight- forward at the time. 

Step 1: Log into Dynamics GP, go to Tools ->Setup->System->User and enter an ID and Password.  You can enter a class if your company is using that.

Step 2: Once that part is done, you’d then go to Tools ->Setup->System->User Access and grant them access to each of the companies you want them to be able to get into. 

Step 3: Grant Security so that based on the work that they do, they will only be able to access those areas that have to do with the duties that they perform.

Well, we did this process together, and then tested the users.  Perfect!  We were able to log in as each user and all was working very well.

The part that was not so straight-forward? When they tried to log in as these new users on another machine.  They weren’t able to get these users logged in.  They kept getting the error Your login failed.  Attempt to login again or contact your system administrator.”  Typically this means that you just entered the password incorrectly.  But while performing the definition of Insanity – “Performing the same steps over and over again, and expecting different results,” we found that we weren’t typing in the wrong password, because when we went back to the original machine that we setup the users on, the same password worked.

Now we needed to figure out what was different about these two machines that would play a role in these strange happenings.  There were several things that could have been contributing to the problem, so we decided to start with the most obvious first.  Any ideas?  Well, I took a look at the ODBC connection.  This is what is used to get Dynamics GP to be able to talk to the database where all your data is stored. 

When I looked at the connection, what I found was that the initial workstation was setup with an IP address (numbers that identify the server) and the other was setup using the server name as it appears on the network.  This was causing the issue for the Id’s and passwords.  The ODBC connections all need to be setup identically or there may be issues such as this.  It happens because the when the password is saved it gets encrypted based on the way the connection is setup, and if you try to access that new user on a workstation where the connection is not setup exactly the same as the workstation that created it, the decryption will not work to extract the password and allow the user in.

As usual with troubleshooting issues that come up, always be sure to look at the obvious first.  Just because something seems simple doesn’t always mean it is. 

Here’s to happy connections!

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How can Business Ready Licensing (BRL) for Dynamics GP save you money?

Monday, June 13th, 2011

At Gilchrist Scott, LTD, we know how important the relationship between clients and their Microsoft Dynamics Business Partner is.  You have made the wise decision to invest in Microsoft Dynamics GP. Now is the time to ensure that you are taking full advantage of all the Microsoft Dynamics features and capabilities to enable confident decision making, drive business productivity, and reduce operational costs.

 

BRL (Business Ready Licensing), was introduced in 2006 to help Dynamics customers get more value from their existing and new solution.  The bundle offers a wide range of functionality to support your business process.  Prior to 2006, customers purchased their solution using Module-based Licensing, adding new modules as needed.  This placed the value in the functionality, whereas BRL places the value in the number of users so customers don’t have to worry about which modules to buy initially.  You own the entire bundle, and may activate unused functionality as needed.  

 

With the special  promotional offers out there, many of our clients are able to move to BRL at a fraction of the cost that it was even a few short months ago. This will enable existing clients to access dozens and dozens of new modules, and freeze their annual enhancement at their current list price.

 

If your company is interested in a License Model Transition, now is the time to do it.  Microsoft’s year-end promotions offer this transition at a deeply discounted rate, but only until June 24th.  Please contact us now to discuss!

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SmartList Export Solutions for Dynamics GP

Tuesday, May 31st, 2011

If you use SmartLists in Dynamics GP, you have most likely used the Excel button to export a SmartList to Excel.  What you may not know is that there is another option called SmartList Export Solutions that is available for you to use.

Examples of things you can use Smartlist Export Solutions for are to automate totaling and formatting of SmartList data in an existing Excel Spreadsheet.   And you can export SmartList Data to the same spreadsheet over and over again.  You also gain additional functionality by being able to use macros that automate various tasks like clearing data from an existing spreadsheet, creating a new sheet within a workbook before adding data, adding up columns etc..

To Setup a Smartlist Export Solution

1)      You’ll want to save a SmartList with the columns you want, as a Favorite

2)      Export your Favorite SmartList to Excel

3)      Save the Excel Spreadsheet to the location of your choosing  and close out of Excel

4)      View your Favorite SmartList in Dynamics GP

5)      Select Smartlist>>Export Solutions from the Menu

a.       Name:          Enter a Name to identify the Spreadsheet that you will be exporting to

b.      Document:                 Enter the Path or browse to where you previously exported and saved the SmartList in Number 3

c.       Preparation and Completion Macro:  If you added a macro to the Excel File enter those names here

d.      Visible To: Enter who you would like to be able to use/see this solution

e.      Application:  Select Excel

f.        Works for Favorites:  Check the box next to the Favorite that this solution is associated to

g.       Save and Close the Export Solutions window

Back at the SmartList window open your Favorite SmartList

1)      Click the Excel Button

a.       You will now have an additional choice of Export Solution (Quick Export is the usual way of exporting a SmartList)

b.      Click Export Solution and your spreadsheet will open

                                                               i.      If you created a before and/or an after macro these will run ahead of and/or after your is exported

It can be that simple, or you can design macros for different tasks like creating pivot tables etc..  This gives you quite a few more options when exporting SmartLists to Excel, especially when you do the same type of export month after month, and this should save you lots of time once the solution is in place.  Happy Exporting!

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SQL Server Reporting Services – Why should you deploy?

Monday, May 23rd, 2011
Curious about SQL Server Reporting Services’ features and benefits? Darren Woodbrey discusses security, subscriptions, drillbacks and report models in this post.
 
 
 
 

 

I am excited to join the team here at Gilchrist Scott Ltd.  This is my very first blog post and it’s obvious that I should start with SQL Server Reporting Services (SSRS) as I have a wealth of experience with it, and it seems like most customers can’t see the benefits until it’s deployed.  So that is the goal of this post, to convince you that SSRS is a platform you should deploy as soon as possible!

SSRS has been around for a while now, but only in the last couple of versions of GP has it been tightly integrated into the UI.  Reports can now be launched directly from GP Lists, and since GP 2010, the reports are separated into series (Sales, Purchasing, etc) with a link off of each navigation ribbon.  This makes them very easy to launch from within GP.  Some of the great features of SSRS that enable you to get business data out of GP easily and quickly are as follows:

Web Based / Security - Different from Crystal Reports, SQL Reporting Services does not have to be installed on all the workstations where the reports are launched.   The reports are created and then deployed to the Reporting Server, which is hosted just like any other web site.  SSRS also has built in security by report so you can restrict access based on the windows user or group.

Subscriptions – SSRS has a feature called subscriptions which allows you to schedule the delivery of reports through e-mail or to a folder.  This is certainly a very cool feature that enables you to take those reports you run on a regular basis and set them up to be delivered right to your email inbox.  This streamlines your reporting process and cuts down on time.  The reports can be sent in a PDF or Excel format among others.  You can also choose to run reports to a Windows file share.  This is great for “point in time reports” that you may need to go back and look at a later date.

Drillbacks – Drillbacks are an SSRS feature that allow links to be embedded into the report that will launch GP windows.  I have created Inventory reports for instance that have embedded links on the item number field that, when clicked, will pop open the Item Inquiry window in GP with that item already loaded.  This is great for when you need more information on certain items in the report in order to make smart business decisions on the fly.

Report Models – Report models are groupings of tables that are linked together and then published to the report server.  This allows users who are not familiar with complex table linking to be able to create reports for themselves, taking the report writing away from the IT department and allowing them to work on other projects.  The report creation process is done with a program called Report Builder.  This can be downloaded from the Report Server and installed on the users system simply by clicking on a link.

I think you will agree that this is very cool stuff!  So for those of you who do not have SSRS deployed; give us a call at 207.761.2133 or email us to schedule some time to get SSRS installed and start migrating you current reports or creating new ones.  If you do have it deployed and would like to start using it more, we can help with report creation, report model deployment,  and any questions/issues you may have.

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Microsoft Dynamics GP 2011 Payroll Tax Update FICA/SS Issue

Wednesday, January 5th, 2011

There is an important note in regard to the 2011 Federal Tax Changes.  The FICA/Social Security withholding table was updated to reflect the new 4.2% rate for employees.  However, this change caused the Employer portion to also calculate at 4.2% in error.  In an effort to release the tax update in a timely manner, Microsoft was unable to correct the Employer portion of the FICA/Social Security calculation prior to 1/1/2011.  This is scheduled to be corrected in a Tax Update scheduled for late January.  Mark your calendar to ensure you update your tax tables to capture this important fix.

Also, as another reminder, if you are still on GP version 9.0 this is the LAST update you will receive!  Be sure to schedule your upgrade ASAP to stay up to date with the most recent payroll tax code.

Give us a call today at 761.2133 to schedule your upgrade today!

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Key Questions to ask about your Audit Controls

Wednesday, December 1st, 2010

You passed your last financial audit with high marks. Your internal accounting controls more than satisfy the auditors’ requirements and you have nothing to worry about, right? Maybe!

With businesses “doing more with less”, the accounting staff is required to take on more responsibilities. This reduction in staff does not accommodate the traditional separation of duties recommended for audit controls.

When we talk with prospects and customers, we find:

  • AP Clerks are entering and posting transactions, and printing checks. How do you know some of those checks are not going to friends and family?
  • General ledger trial balances are downloaded to Excel to create financial statements instead of direct printing from the accounting system. What balances are changed for external reporting that do not match up to the general ledger?
  • Bank reconciliations are completed offline. Are you sure that every bank transaction has been recorded in the accounting system?

When we recommend to our clients a greater separation of duties, the response is that they don’t have the staff and the auditors approved the internal controls. After all, SAS300 states that “There is always some control risk because of the inherent limitations of any accounting and internal control systems.”

So how do you protect against fraud and accounting irregularities without hiring more staff and incurring large consulting expenditures? Here are examples of some things you can do to protect your company or organization.

· Review user security in your accounting system. Are the users allowed to remove history? Do members of the accounting department know the system administrator password that gives them access to every function in the system? Change the system password and restrict their rights only to their specific duties.

· Use an auditing tool that tracks changes to records. Most quality Enterprise Resource Planning (ERP) systems sell an inexpensive module that will track “before” and “after” changes. When a vendor address changes, the information can be tracked and reviewed at any time. Track changes to vendor EFT bank account information.

· Insist that all accounting functions operate in the accounting system. Use the bank reconciliation tool to reconcile to the bank, use the financial statement generator to print financial statements directly from the general ledger, track fixed assets within the ERP system and not in Excel.

· Assign bank reconciliation duties to someone who is not handling cash or printing checks. In a small accounting department, one of the best ways to prevent against fraud is to review the bank statement.

· Assign posting (update of the accounting records) to a different staff person. Reviewing the results of a computer check run or cash receipts batch can be completed in a matter of minutes by a separate staff person. And correcting the general ledger accounts prior to posting saves time when completing the month end reconciliation.

These are just a few examples of ways to maintain the integrity of your financial systems. And as auditors become more accounting system savvy, you continue to meet and, hopefully, exceed expectations.

For more information on how you can implement further accounting controls, please call us at 207.761.2133 or email info@gilchristscott.com.

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Dynamics GP Payroll Year End Update - 2010

Tuesday, November 16th, 2010

Watch for Dynamics GP (Great Plains) - US Payroll year end update tentatively scheduled for 11/18/10.

Form Changes included in the year end update will include W-2, Hire Act (ends 12/31/10), W-3, and Payables 1099-INT.

Microsoft Payroll and Technical Support experts are recommending all Dynamics GP Payroll users install the year end update. We recommend you do this before the year-end crunch. It’s best to get the year-end update out of the way rather than waiting until you’re ready to process W-2’s.

GP Update Target Release Dates for Version 9,  10 SP 5,  GP 2010 SP 1
US Payroll Year End - 11/18/2010
Canadian Payroll Year End - 12/16/2010
US Payroll Round 1 2011 tax update - 12/16/2010
Business Portal W4 form change – 12/16/2010

Watch for the 2011 Tax update with the following changes (known so far):
Earned Income Credit phased out
Social Security limit remains unchanged from 2010
State changes: California, Kentucky, Minnesota, New York City

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What’s New in Microsoft Dynamics GP 2010 – Foundation Enhancements

Wednesday, June 2nd, 2010

Foundation Enhancements will be the final entry of my ‘What’s New in Microsoft Dynamics GP 2010’ series.

Below are some of the awesome changes:

Emailing

·         Email Functionality

With the new e-mail functionality in Microsoft Dynamics GP you can embed documents into the body of an email or send as an attachment!

Home Page

·         View Reminders as Cues

You can choose to view pre-defined reminders as text or cues on your home page.  A cue is an icon that increases or decreases in height to indicate the number of records in a particular reminder category.

·         View Reporting Services Metrics!

·         Create your own metrics on your home page!

Lookups

·         Set a default view for many lookup windows!

Define and save a default lookup view for your master records.  This is available for Item, Account, Employee, Customer, Vendor, and Salesperson lookups!

Microsoft Dynamics Online Connect

Connect displays a series of slides that allow you to perform self-help support, get information and perform training from the Microsoft Dynamics GP home page!

Navigation Pane

Now you have control over which series buttons and associated lists for modules display for users!

Right-click menu enabled

You can right-click in a text or numeric field to see a shortcut menu which contains options from the Edit menu!

Security

·         Display security roles and tasks

Restrict roles and tasks assigned to a user instead of viewing all tasks, roles, and items!

·         Copy user security settings

Save time and improve accuracy by copying one user’s security settings to another!

·         Automatically log on to GP and a company

Users now have the option to log on to GP and a specific company automatically!

Word Templates

Predefined Word templates for several document types based on the standard reports in GP.  Create your own or modify an existing template, and then assign the template to a company!

 dynamics-gp-2010-logo3

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